Amway Website Visitor Privacy/Cookie Notice

This Privacy Notice describes how Amway Singapore Pte. Ltd. (8 Kallang Ave #04-01 Aperia Tower 1 Singapore 339509) and Amway International Inc. (“AII”) (7575 Fulton Street East, Ada, Michigan 49355, United States) (together, “Amway” or “we” or “us”) use personal data collected or received from visitors (“Visitors” or “you”) of this website (“Website”).  It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices. We act as joint controllers in relation to your personal data.

If you are an Amway Business Owner (“ABO”), please read our ABO Privacy Notice accessible when you log in to the Website as an ABO, which includes information about how we process your personal data when you are logged in on the Website as an ABO. If you are an Amway Privileged Customer (“APC”), please read our APC Privacy Notice accessible when you log in to the Website as a APC, which includes information about how we process your personal data when you are logged in on the Website as an APC.

How We Collect and Receive Personal Data from You

Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.

Amway collects and receives personal data from Visitors in various ways, such as:

Contacting Us. When you contact us through the various communication channels provided on the “Contact Us” webpage of the Website, we collect personal data and other information that you provide. Examples of such personal data include Amway e-mail addresses, telephone numbers or online forms.

Cookies. We also use cookies or similar technologies that collect certain Website usage information when you access, view, and use the Website.  A cookie is a data file placed on a computer or mobile device when it is used to visit websites. We do not enable third parties to place cookies on your device. As long as you do not log on to our services, your data is anonymous, and we cannot link any provided information to you. 
You may disable cookies in your browser’s settings (e.g., under the “Preferences” or “Internet Options” features of your browser).  Note, however, that some features of the Website may not function properly if you disable the use of cookies.  For detailed information on how to manage or delete cookies, visit http://www.allaboutcookies.org/.  

The Types of Personal Data We Process

Through the cookies listed above under the section “How We Collect or Receive Personal Data from You” we collect information regarding your Website usage, IP-address, browser type and operating system.

In addition, when you communicate with us through various communications channels, we collect your contact details, such as your name, email address, address, telephone number, and/or fax number. You may also voluntarily provide other personal data in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments. 

We may process other personal data in exceptional circumstances only. If we need to process other types of personal data about you, we will make sure that you are informed about the processing of such personal data and that there is a valid legal basis for doing so (e.g., your consent).

How We Use the Personal Data We Collect 

We only process your personal data to the extent it is necessary:

(i)    For the performance of an agreement with us or in order to take steps at your request prior to entering into an agreement with us; 

(ii)    To comply with our legal obligations, including to:

•    Comply with laws which require us to retain records; and
•    Comply with any other laws which may be applicable to us.

(iii)    For the purpose of our legitimate interests, including to: 

•    Address your comments or inquiries;
•    Communicate with you;
•    Operate, evaluate, and improve our products, business, and services, including by:
o    Tracking and analyzing your use of our services;
o    De-identifying your personal data in order to carry out analysis on information which does not identify you; and
o    Improving our services; 
•    Prevent and protect you, us, and others against fraud, unauthorized transactions, claims, and other liabilities;
•    Ensure compliance with company policies and industry standards; and 
•    Process personal data for internal administrative purposes. 

How We Share Personal Data

Amway does not sell, rent, or trade your personal data. We do share your personal data among us as joint controllers and with:

•    Related entities operating direct selling businesses around the world under the company name Amway, to whom it is reasonably necessary or desirable for Amway to disclose personal data; 
•    Providers of infrastructure- or platform- or software-as-a-service solutions, software development services, information system maintenance services, record management services or marketing services; 
•    Government authorities or other third parties, if required or allowed otherwise by law or reasonably necessary to protect the rights, legal interests, property, or safety of you, others, or ourselves. 

International Data Transfers

We transfer the personal data we collect about you to entities within the Amway organization, as well as to third-party service providers that process personal data on our behalf. Some of these companies and service providers are located in countries other than the country in which the personal data was originally collected.  The laws of those countries may not have the same level of data protection as the country in which you initially provided the personal data.  When we transfer your personal data to other countries, we will protect that personal data as described in this Privacy Notice and in accordance with applicable law.

For personal data originating from the EEA that are transferred to countries that have not been recognized by the European Commission as providing an adequate level of data protection, we have put in place contractual safeguards (based on the European Commission’s Standard Contractual Clauses for data transfers outside the EEA) or rely on an equivalent legal mechanism to ensure that your personal data remain protected. For more information on the safeguards we have put in place to protect your personal data when transferred outside the EEA (including how to obtain a copy or consult these safeguards), please contact us at PrivacyOffice@amway.com.

How We Protect Personal Data 

We maintain appropriate technical and organizational security safeguards designed to, protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. 

How Long We Retain Personal Data

We store personal data as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required or allowed otherwise by law.  Please contact us using our contact details provided below if you have any questions with respect to our data retention practices.  

Links to Other Websites

The Website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third party websites before using such websites or submitting any personal data or any other information on or through such websites.

Updates to this Privacy Notice

Amway may update this Privacy Notice from time to time.  We will notify you of any significant changes to this Privacy Notice on the relevant Amway websites, in official Amway publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

Your Rights

Subject to the relevant legislative provisions, you have the following data protection rights: 

The right to access

You have the right to obtain confirmation as to whether or not your personal data are being processed and, where this is the case, access to the personal data. You also have the right to ask us for a copy of your personal data. 

The right to rectification 

You have the right to ask us to rectify personal data about you that you think are inaccurate. You also have the right to ask us to complete data you think are incomplete. This right always applies. 

The right to erasure 

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your data where there’s no compelling reason for us to keep using the data. This is not a general right to erasure; there are exceptions, e.g. if we have a legal obligation to keep your data.

The right to restriction of processing 

You have the right to ask us to restrict the processing of your personal data in certain circumstances.

The right to data portability 

This right only applies to personal data you have given us. You have the right to ask that we transfer the data you gave us to another organization or give the data to you. 

The right to withdraw consent

Where you have provided us with consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has been carried out based on your consent prior to the withdrawal.

The right to object 

When we process your personal data for purposes of pursuing our legitimate interests, you have the right to object to such processing at any time.  If you object, we will stop the processing unless we have strong and legitimate reasons to continue using your data.

If you would like to learn more about any of these rights, please contact us at PrivacyOffice@amway.com.

The right to lodge a complaint

If you have concerns about the way we handle or process your personal data, please contact our Privacy Office (contact details below) who will investigate the matter and report back to you. If you are still not satisfied after our response, depending on the law of the country where you live or work, you may have the right to complain to a data-protection regulator.

How to Contact Us

If you have any inquiries about this Privacy Notice, if you would like to update information we have about you, or if you wish to exercise your data protection rights, you may contact your local affiliate via email at sghelpdesk@amway.com or by letter to: 

Amway Singapore Pte. Ltd.
Attn: Business Conduct & Rules Department
8 Kallang Ave #04-01 Aperia Tower 1 Singapore 339509

or our Privacy Office by e-mail (PrivacyOffice@amway.com)

此份网站隐私权通告阐明安利 (新加坡) 私人有限公司 (下称“安利”) 如何使用从本网站 (下称“网站”) 的访客 (下称“访客”) 所搜集或接收的个人资料。它描述我们如何搜集或接收您的个人资料、我们可能搜集的资料种类、我们如何利用、分享及保护这些资料、我们保存这些资料多久、您的权利，以及您如何能针对我们的隐私惯例联络我们。

如果您是一名安利企业家 (“ABO”)，请阅读我们的ABO隐私政策，以更进一步了解我们会如何搜集及利用本网站访客以外的其他人士的个人资料(包括当您以ABO/安利尊贵顾客(APC) 的身份登入网站时，我们会如何利用您的个人资料等方面的信息)。

我们如何向您搜集或接收您的个人资料

安利可能通过您以多种方式对网站的使用来搜集或接收您的个人资料。

您可选择通过网站里的 “联络我们” 网页上提供的多种沟通渠道提交您的个人资料及其他信息，例如安利的电邮地址、电话号码或线上表格。

我们可能使用小型文件档案 Cookies 或类似的技术，以便当您进入、阅览及使用网站时搜集您使用网站的某些资料。Cookies 是当您用一台电脑或移动器材来访问网站时，被放置在它上面的一个数据档案。我们不会让第三方在您的器材上放置 Cookies。下表提供我们可能采用的各种 Cookies 之概览，以及我们采用它们的原因。

您可以在浏览器里进行设定(例如在您的浏览器的 “偏好” 或 “互联网选项” 项目之下)让 Cookies 失效。唯必须注意的是，若您让 Cookies 失效，网站的某些特征或无法发挥正常功能。欲知有关如何处理或删除这些 Cookies 的详情，请访问 http://www.allaboutcookies.org./。

我们可能搜集的个人资料种类

透过以上 “我们如何向您搜集或接收您的个人资料” 项目下所列的 Cookies，我们可能搜集有关您使用网站、IP 地址、浏览器种类以及操作系统的资料。此外，为了处理您的线上采购，我们亦可能搜集您的付款资料以及有关您的产品偏好以及购物行为的资料。

另外，透过网站的 “联络我们” 网页上所有的各项沟通渠道，我们可能搜集您的联系详情，例如您的姓名、电邮地址、住址、电话号码和传真号码。您亦可配合您的询问或意见，主动提供跟您有关的其他数据。无论如何，我们鼓励您只提供跟自己有关的必要资料，以便我们为您的询问或意见作出适当的回应。

我们如何使用所搜集的个人资料

我们利用您的个人资料来:

若您选择不提供您的个人资料，我们或无法提供上述各项服务。

若您以 APC 的身份登记

若您是以 APC 的身份登记，我们可能向您搜集下列个人资料:

我们只有在特殊情况下，才会搜集其他个人资料。如果我们真正需要处理这类有关您个人的资料，将会确保这么做是基于合理及合法的缘由 (例如征求您明确的同意)。

我们可能利用所取得的关于您的资料来:

若您选择不提供您的个人资料，我们或无法提供上述各项服务。

我们会如何分享个人资料

安利不会售卖、出租或与人交换您的个人资料。安利只会与下列各方分享您的个人资料:

国际资料的传输

我们可能把所搜集到的关于您的个人资料传输至其他安利分公司或安利母公司 Alticor Inc. 旗下的其他实体。它们当中有些可能坐落在有关资料原先被搜集的国家以外的其他国家。那些国家的法律所提供的资料保护，或许无法达到跟您当初提供资料的国家一样的水平。当我们把您的个人资料传输至其他国家的安利实体时，将根据此隐私政策所注明的事项以及遵照适用的法律保护那些资料。

我们如何保护个人资料

我们维持适当的技术性与组织性安全防卫来保护您所提供的个人资料，以免它遭到意外的、非法的或未经授权的毁坏、遗失、篡改、更动、获取、披露或使用。

我们保存个人资料多久

我们会根据需要而储存个人资料长达一段时间，以迎合我们搜集有关资料(参考以上 “我们如何使用所搜集的个人资料” 项目)的用途，除非法律另行规定。

其他网站的链接

此网站可能含有多个由第三方所营运的网站链接，他们的资料和隐私惯例和我们的有所不同。 对于类似第三方所使用的资料或隐私惯例，我们概不负责亦不承担法律责任。我们鼓励您在使用类似的网站或透过类似网站提交任何个人资料或其他信息之前，先阅读所有第三方网站的隐私声明。

网站隐私权通告的更新

安利有权随时更改此项网站隐私权通告。如果我们更改此网站隐私权通告，我们将更新有关的生效日期，而一旦在此网站上公布，有关更动将宣告生效。我们鼓励您定时复查这份网站隐私权通告。

您的权益

根据适用的法律，您的权益可能包括获取我们所拥有的关于您的个人资料，将类似的个人资料更正、删除或封锁的权利，以及反对某些数据处理活动的权利。若欲行使这些权益，就应遵照以下阐明的联络详情，提出书面要求。

如何联络我们

若您针对此隐私政策有何意见或疑问，或想要更新我们所拥有的关于您的信息，或行使您的权益，您可通过电邮 sghelpdesk@amway.com 联络我们。您也可致函：

Amway Singapore Pte. Ltd.
1 Jalan Kilang Timor #02-02 Pacific Tech Centre Singapore 159303.

此隐私政策阐明安利(新加坡)私人有限公司 (下称“安利”) 如何使用它向安利企业家 (“ABO”) 们搜集或接获的个人资料。它描述我们如何搜集或接收您的个人资料、我们可能搜集的资料种类、我们如何利用、分享及保护这些资料、我们保存这些资料多久、您的权利，以及您如何能针对我们的隐私惯例联络我们。

我们如何向您搜集或接收您的个人资料

我们可能搜集的个人资料种类

我们可能向您搜集下列个人资料:

我们只有在特殊情况下，才会搜集其他个人资料。如果我们真正需要处理这类有关您个人的资料，将会确保这么做是基于合理及合法的缘由 (例如征求您明确的同意)。

我们如何使用所搜集的个人资料

我们可能利用所取得的关于您的资料来：

若您选择不提供您的个人资料，我们或无法提供上述各项服务。

我们会如何分享个人资料

安利不会售卖、出租或与人交换您的个人资料。安利只会与下列各方分享您的个人资料:

国际资料的传输

我们可能把所搜集到的关于您的个人资料传输至其他安利分公司或安利母公司 Alticor Inc. 旗下的其他实体。它们当中有些可能坐落在有关资料原先被搜集的国家以外的其他国家。那些国家的法律所提供的资料保护，或许无法达到跟您当初提供资料的国家一样的水平。当我们把您的个人资料传输至其他国家的安利实体时，将根据此隐私政策所注明的事项以及遵照适用的法律保护那些资料。

我们如何保护个人资料

我们维持适当的技术性与组织性安全防卫来保护您所提供的个人资料，以免它遭到意外的、非法的或未经授权的毁坏、遗失、篡改、更动、获取、披露或使用。

我们保存个人资料多久

我们会根据需要而储存个人资料长达一段时间，以迎合我们搜集有关资料(参考以上“我们如何使用所搜集的个人资料”项目)的用途，除非法律另行规定。

此隐私政策的更新

安利可能不时更新此隐私政策。此隐私政策若有任何重大更动，我们将在相关的安利网站、在安利的官方刊物上或通过其他合适的通讯渠道向您公告。所有更动将在刊登的日期开始生效，除非另外通知。

您的权益

根据适用的法律，您的权益可能包括获取我们所拥有的关于您的个人资料，将类似的个人资料更正、删除或封锁的权利，以及反对某些数据处理活动的权利。若欲行使这些权益，就应遵照以下阐明的联络详情，提出书面要求。

如何联络我们

若您针对此隐私政策有何意见或疑问，或想要更新我们所拥有的关于您的信息，或行使您的权益，您可通过电邮 sghelpdesk@amway.com 联络我们。您也可致函：

Amway (Singapore) Pte. Ltd.
1 Jalan Kilang Timor #02-02 Pacific Tech Centre Singapore 159303.